Effective Date: 01 July 2026
Last Updated: 01 July 2026
Welcome to WinMitra, the official patient support application developed for the SEMAWIN Patient Support Program, operated by Intas Pharmaceuticals Limited ("Intas", "we", "our", or "us").
WinMitra is designed to support eligible patients who have been prescribed SEMAWIN by a qualified healthcare professional. The application assists patients by providing dose reminders, health tracking, educational resources, therapy awareness, and patient support services.
Intas Pharmaceuticals Limited is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the WinMitra application and related services.
By accessing or using the application, you acknowledge that you have read and agree to this Privacy Policy.
WinMitra is a patient support application intended to assist patients throughout their SEMAWIN therapy journey.
The application provides:
WinMitra is intended to support patient engagement and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
The application is intended only for:
The application is not intended for self-diagnosis, emergency medical assistance, or independent treatment decisions.
The application requests camera access only when you choose to upload your prescription.
Camera access is used exclusively to:
The application never accesses your camera without your permission.
The application requests notification permission to provide:
Users may disable notifications at any time through their device settings.
WinMitra uses One-Time Password (OTP) authentication for:
Prescription documents uploaded through WinMitra are collected solely for:
Prescription documents are processed securely and are accessible only by authorized personnel supporting the WinMitra Patient Support Program.
WinMitra does not sell or commercially exploit users' health information.
The Medicine Locator feature uses the pincode or location information voluntarily entered by users to help identify nearby participating pharmacies or support centers.
The application does not continuously track your location.
WinMitra provides educational information regarding:
This information is intended for educational purposes only and should not replace advice from a qualified healthcare professional.
Intas Pharmaceuticals Limited does not sell, rent, or trade personal information.
Information may be shared only with:
All service providers are required to maintain appropriate confidentiality and security standards.
We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information against:
Although reasonable measures are implemented, no electronic system can guarantee absolute security.
Information is securely deleted or anonymized when no longer required, subject to legal requirements.
WinMitra may use trusted third-party providers, including:
These providers receive only the information necessary to perform their respective services.
Analytics information is not used to identify individual users.
WinMitra is intended for adult patients.
Individuals under 18 years of age should use the application only under the supervision of a parent, guardian, or healthcare professional.
Subject to applicable law, users may request to:
Requests may be submitted using the contact details provided below.
Users may request deletion of their WinMitra account by contacting the Patient Support Team. Following verification, personal information will be deleted or anonymized unless retention is required by law or regulatory obligations.
WinMitra is a patient support application.
The application does not provide:
Patients should always consult their treating healthcare professional before making any medical decisions.
In case of a medical emergency, contact your physician or emergency medical services immediately.
This Privacy Policy may be updated periodically to reflect changes in legal requirements, application features, or business practices.
Updated versions will be published at:
https://semawin.com/privacy-policy
Continued use of the application constitutes acceptance of the revised Privacy Policy.
Intas Pharmaceuticals Limited
WinMitra Patient Support Team
Website: https://semawin.com
Email: support@semawin.com
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of the application shall be subject to the jurisdiction of the competent courts in India.